Tag Archives: cloud

Zero infrastructure – “anything as a service”

For any company embarking on this change journey, where to start – and where to focus – depends on the business’s specific industry, size, business model, and current digital maturity. However, the key components of an ideal cloud-centric operating model remain consistent. So, to help communication service providers (CSPs) – including wireline, wireless, cable, and other/integrated communications carriers – map out and undertake the optimal journey to a cloud – enabled “zero infrastructure” future for their IT, we’ve developed the framework for a cloud-centric operating model.

For CSPs worldwide, cloud presents exciting opportunities to drive speed and agility, and to lower costs throughout their operations. These benefits mean that harnessing the cloud is critical to many parts of the CSPs’ strategic agenda, and make navigating the transition to a cloud-centric operating model an urgent priority for many companies.

The key question is how to get started. The solution lies in combining a methodical approach with a commitment to moving at pace. To help CSPs achieve this, we’ve developed the approach enabling a successful transition managed through a clear five-step process. CSPs that undertake this journey will be well placed to compete and win in tomorrow’s communications services marketplace – and to realize the aspiration of zero infrastructure “anything as a service”.

More details @ http://www.pwc.com/communicationsreview

Customer experience as the ultimate differentiator

The prospect of a “smart home” with solutions such as automated lighting, 24/7 video recording and cloud-based HVAC management has sparked a frenzy of market activity. In the past year, multi-service operators (MSOs), telecommunication companies (telcos), original equipment manufacturers (OEMs), start-ups, and tech heavyweights have all entered the space with competing and complementary offerings. With so many players:

  • How can any one company differentiate itself from the pack and own the home?
  • Which specific strategies should companies adopt to ensure long-term success?
  • Where should Connected Home players look to drive sustainable revenue growth?

In the September issue of Communications Review, PwC presents, Owning the connected home: Customer experience as the ultimate differentiator”. In the article, they look at how telecoms companies can win customer loyalty by owning the connected home.